Pnextrade Returns

If you are unsatisfied with your purchase for any reason, we are happy to accept returns of most items within 60 days.

Return in Store
Free, easy in-person returns at any of our stores. Refunds initiated instantly.
Return by Mail
Download and print the shipping label. Allow 10 to 14 business days to refund.
Drop Off at a Happy
Returns Location
Fast and easy in-person returns at 5,000+ locations. Refunds initiated instantly.

Frequently Asked Questions

We currently offer returns within 60 days on most items:
  • Flat rate $8 mail-in and Happy Return Bar fee within 60 days applies to all products except mattresses, furniture, and final sale items.
  • We offer free returns for eligible items returned in a Pnextrade store and for eligible items returned for store credit.
  • Please allow 10 to 14 business days for your return to process. We will notify you when the refund has been initiated.
  • If you return your items after 60 days from the delivery receipt, we reserve the right to refuse your return.
  • Due to size restrictions, we do not accept returns of duvet inserts, pillows, mattress pads, feather beds, rugs, or oversized quilts at Happy Returns Bars.
Returns will be refunded to the original method of payment. Shipping and handling fees are nonrefundable. All returns and exchanges are subject to inspection.